Cookies and Privacy Policy

This page explains how cookies are used on this website, what information they collect, and how you can control or delete them. It forms part of the wider Terms & Conditions for websites hosted by Primary Care Online, on behalf of {{Practice/Organisation Name}}.

A cookie is a small text file placed on your device (such as a computer, tablet, or smartphone) when you visit a website. Cookies allow the website to recognise your device and store some information about your preferences or previous actions.

Some cookies are essential to make this site work, while others help us improve it by providing insights into how it is used.

Types of cookies we use

• Essential cookies – required for basic website functions such as navigation and page security. These cannot be turned off in our systems.
• Preference cookies – remember your choices (such as language settings if Google Translate is enabled).
• Analytical cookies – help us understand how visitors use the website so we can improve it. We use anonymised data via Google Analytics.

Cookies are either:

• Session cookies – temporary files deleted when you close your browser.
• Persistent cookies – remain on your device for a set period or until you delete them manually.

We do not use cookies to collect personal information or to share data with third parties for marketing purposes.

Managing your cookie preferences

You can control or delete cookies at any time. Most web browsers allow you to:

• see what cookies are stored on your device
• delete existing cookies
• block cookies from specific websites
• block all cookies

For general information about managing cookies, visit www.allaboutcookies.org.

To opt out of Google Analytics tracking across all websites, visit https://tools.google.com/dlpage/gaoptout.

How to change or disable cookies

To change your cookie settings, check the Help or Settings section of your browser. Common options include:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Microsoft Edge: Settings → Cookies and site permissions
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari (Mac/iOS): Preferences → Privacy → Manage Website Data

Note: these steps may vary depending on your browser version.

Contact and support

If you have any questions about this Cookies and Privacy Policy, or wish to report an issue, please contact:

Email: [email protected]

We aim to respond within 10 working days.

Last updated: 20.10.2025

This policy will be reviewed regularly and updated when necessary to reflect changes in technology or data protection law.