Get Free Advice and Treatment for 27 Minor Conditions

You can now access fast, expert help for many everyday health issues through the NHS Common Ailments Service at your local pharmacy.

What Is the Common Ailments Service?

This NHS service allows you to consult a trained community pharmacist for advice and treatment on a range of everyday health problems. It helps save you time and reduces pressure on GP appointments.

Who Can Use This Service?

• You must be registered with a GP in Wales.
• You’ll need to show proof of identity, such as a driving licence, passport, or utility bill.
• Children under 16 must be accompanied by a parent or guardian.

How the Service Works

1. Speak to a pharmacist at any participating community pharmacy in Wales.
2. Get a private consultation in a confidential setting.
3. Receive free NHS advice and treatment if appropriate — without needing to see a GP.

There’s no need to book an appointment. Just walk in and ask about the Common Ailments Service.

Conditions Covered

You can get advice and treatment for the following 27 conditions:

• Indigestion
• Constipation
• Diarrhoea
• Piles (haemorrhoids)
• Hay fever
• Head lice
• Teething
• Nappy rash
• Colic
• Chicken pox
• Threadworms
• Sore throat
• Athlete’s foot
• Eye infections
• Mouth ulcers
• Cold sores
• Acne
• Dry eyes
• Dermatitis
• Verruca
• Back pain
• Vaginal thrush
• Oral thrush
• Scabies
• Ringworm
• Intertrigo
• Ingrowing toenails

Why Use This Service?

• Quick and easy access to professional healthcare advice.
• Free treatment for eligible patients.
• No need to wait for a GP appointment.
• Convenient — available at many pharmacies across Wales.

Find a Pharmacy Near You

To find a local pharmacy offering the Common Ailments Service, visit the NHS 111 Wales website or ask your GP practice for more information.